AMELA
Nationwide Service-Station Operator — New Platform Launch Story

ℹ︎For confidentiality, company names, project names, and system images have been replaced with pseudonyms and mock-ups.

Branch-staff education —built in-house, from scratch.

SkillPit is a training and exam platform for branch staff spread across the country. It unifies video lessons, quizzes, required exams, and progress management, letting headquarters handle everything from authoring questions to visualizing learning status in one CMS.

The story of launching a new platform — built in-house from scratch in six months — to solve the challenges of training quality that varied by branch, manual grading and tallying, and inadequate multilingual support.

All branches
Standardize education
3 languages
Multilingual support
Web+CMS
2 systems
SkillPit Question 3 / 10
Which is correct for refueling safety checks?
A. Check without stopping the engine
B. Remove static after stopping the engine
C. Check by lighting it with a mobile phone
01
CLIENT
About the client

A service-station operator with a nationwide branch network.

A company that serves customers at many branches nationwide. Numerous staff work at each branch and must continuously learn safety, customer-service, and operations knowledge.

Until then, training and testing were mostly paper-based and left to each branch. The company needed a system that could onboard new hires and communicate policy changes uniformly and quickly across every branch.

Nationwide
Branch Network
Many
Target staff
3 languages
Staff languages
BUSINESS FLOW
STEP 1
HQ creates materials
Create videos, questions, and required exams in the CMS
STEP 2
Distribute to branches
Send notifications to target branches and people
STEP 3
Staff take courses
Watch video → quiz → required exam
STEP 4
Visualize learning status
Automated grading and tallying on a dashboard
02
CHALLENGE
Design challenges to solve

Four design challenges for building it from scratch.

Make training quality uniform across all branches

With paper-based operations, what and how deeply each branch taught varied, andinconsistent qualitybecame the norm.

Automate grading and tallying

Test grading and tallying were manual, forcing admins to spendsignificant effort.

Manage the viewing of video materials

How far each person had watched wasimpossible to track, so missed sessions went undetected.

We want to reach multilingual staff too

Language barriers created gaps in learning opportunities, andeducational disparitywas a real issue.

03
ARCHITECTURE
The architecture we built together

Built in-house from scratch: a learning platform that never stops.

A nationwide service-station operator built a cloud learning platform in-house from scratch together with Amela, integrating video, quizzes, required exams, and progress management. The headquarters CMS and the learner web app run on one platform, delivering real-time notifications, multilingual support, and read-aloud end to end.

AMELA
EXECUTION
6 months
Duration
0→1
New build
Area ①
Learning content
Challenges
Videos and questions run separately, with no viewing management
Solution
Integrated delivery of video lessons + quizzes
Watching to answering in one flow
Area ②
Exams & grading
Challenges
Days spent on manual grading and tallying
Solution
Automated grading and tallying of required exams
Results go to the dashboard instantly
Area ③
Progress Management
Challenges
No way to know who has not taken courses
Solution
Visualize learning status by branch and individual
Remind via real-time notifications
Area ④
Accessibility
Challenges
Fails to reach multilingual staff
Solution
Three-language support + question read-aloud
A learning environment for everyone
Frontend
ReactAnt Designi18next
Backend
ExpressMySQLRedisSocket.IO
Infra
AWS S3SendGrid
04
IMPACT
The value the platform creates

A platform that upholds a “standard of learning” across every branch.

A platform that standardizes training quality across every branch

The same materials and exams for every branch. Onboarding and policy rollout, made uniform.

Dramatically cut the operational effort of grading and tallying

With automated grading and tallying, administrators can focus on analysis and improvement.

Visualize learning status in real time

Instantly detect users who have not taken courses and remind them via notifications. Required-exam completion rates improve.

Accessibility so everyone can learn

Multilingual and read-aloud support eliminate the educational gap caused by language barriers.

STAKEHOLDER
Branch staff
Learners
Typically
Paper tests and branch-dependent training
With SkillPit
Video → quiz → exam on a smartphone
Business impact
Learn anytime, with instant feedback
STAKEHOLDER
HQ & administrators
Operations
Typically
Grading and tallying took days; status was unclear
With SkillPit
Auto-grading + dashboard
Business impact
Cut operational effort and raise quality
DEMO

Experience SkillPit with a live, working demo.

FLAGSHIP
Learner App

Video lesson → quiz → required exam. Experience the learning flow with read-aloud and explanations.

Launch the demo →
Admin Dashboard

Visualize learning status by branch and individual, required-exam completion rates, and detection of users who have not taken courses.

Launch the demo →
Quiz & Lesson Builder

An authoring experience for creating video lessons and questions in the CMS and distributing them to target branches.

Launch the demo →