SeatNova — it starts with a seat: intercity bus booking × operator DX platform
From route search to seat selection and payment in a few taps. Booking and operations, on one platform。
transport platform operator — Passenger seat booking on mobile and operations management for carriers and agents (routes, services, seats, vehicles, crew, fares, reports) unified on one platform, covering freight, shuttles, charters and e-contracts, with crew-to-vehicle assignment planned automatically by an optimisation engine.
5,000+
Nationwide network
Multi-tenant operation
30K+/day
Booking transactions
Real-time seats
Auto dispatch
Optimal crew × vehicle
OR-Tools CP-SAT
Challenge
Before
Phone and counter bookings, scattered ledgers and manual dispatch planning were holding back seat inventory, operations management and revenue visibility.
Phone and counter bookings cause seat double-booking
Inventory out of sync / double-sell risk
Routes, services, fares and promotions scattered across ledgers make operations unwieldy
Excel per operator / missed updates
Assigning crew and vehicles to services by hand is inefficient
Hours to plan dispatch / individual-dependent
Passenger, freight, shuttle and charter sit in separate systems, hiding revenue
Fragmented reports / slow decisions
Solution
After
Seat inventory syncs in real time (seat-lock TTL) to rule out double booking. Routes, services, fares, promotions, vehicles, crew and reports are gathered into a multi-tenant console. OR-Tools CP-SAT plans the optimal crew-to-vehicle assignment under constraints, and passengers, freight, shuttles, charters and e-contracts all sit on one platform.
seatnova.example.jp / trip/seat
Seat selection — available, selected and booked shown in real time, fare calculated instantly
