Amela
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Enterprise Benefits Operator · Business Transformation Story

Employee benefits for millions, into the next decade.

PerkConcierge is an employee benefits platform used across tens of thousands of corporate contracts and millions of users. Its new Vue 3 + Spring Boot + OpenSearch foundation improves search performance, multilingual UX, and operational efficiency end to end.

We rebuilt the legacy platform — once defined by "slow DB search, no multilingual support, 60% of SRE effort consumed, and legacy maintenance at its limit" — together with Enterprise Benefits Service Operator, reaching a next-generation foundation through 18 months of zero-downtime modernization. A business transformation story.

Search response
5s+ → 0.08s
Multilingual
JP only → 4 languages
SRE effort
60% → 20%
Migration downtime
Est. 12h → 0s
PerkConcierge
JA
EN
🔍onsen ryokan Kanto...
Popular benefits 86 results / 0.08s
Hakone Onsen
★ 4.8 (528)
🍽
Restaurant
★ 4.7 (1,240)
💪
Fitness
★ 4.6 (892)
🎬
Movie deals
★ 4.5 (340)
01
CLIENT
About the client

A major enterprise employee-benefits provider, "Enterprise Benefits Service Operator".

A leading domestic employee-benefits provider with tens of thousands of corporate contracts and a user base in the millions. Across many categories — hot springs, dining, sports, childcare support and more — it is an infrastructure-grade service underpinning corporate HR strategy.

After more than a decade in operation, the legacy platform had hit its limits — slow search, no multilingual support, and heavy operational load. Migrating to a next-generation platform without halting the business was the key to continuity.

Tens of thousands
Corporate contracts
Millions
Active users
Tens of millions PV
Monthly visits
BUSINESS FLOW
STEP 01
Corporate contract
HR signs up for a benefits plan
STEP 02
Employee usage
All employees search & book in a multilingual UI
STEP 03
Partner-store experience
Hot springs / dining / sports, and more
STEP 04
Analyze + improve
Usage data applied to HR strategy
02
CHALLENGE
The business challenges faced

Four business challenges holding back growth.

We treated this not as a technical issue but as a management challenge tied directly to usage rates, contract retention, operational efficiency, and business continuity — and modernized on that basis.

Slow search makes employees give up on benefits
Search responseover 5 seconds leads to user drop-off, lowering per-employee usage and reducing the contract value to client companies.
No multilingual support locks out foreign employees
At global enterprises, foreign employees shut out of benefits, becoming an obstacle to contract renewal.
60% of SRE effort consumed by legacy maintenance
New feature development — the pace can't keep up with market needs, forfeiting opportunities to differentiate from competitors.
Migrating to a next-gen platform without halting the business
For a service used by millions, zero-downtime service modernization, where migration risk management is the key to business continuity.
03
TRANSFORMATION
The transformation achieved together

Without halting the business, into the "next decade" across four domains.

Vue 3 + TypeScript front end, a Spring Boot BFF to organize business logic, AWS Lambda + OpenSearch to isolate search, and Terraform IaC for reproducible environments. Wovn for multilingual support, with parallel old/new operation enabling a zero-downtime cutover.

Amela
EXECUTION
18
months
252
person-months
Domain ①
Search performance
BEFORE
Direct-to-DB search · 5s+ response
AFTER
0.08s response with OpenSearch + Lambda
10×+ perceived speed boost
Domain ②
Multilingual support
BEFORE
Japanese only · foreign employees excluded
AFTER
Four languages via Wovn integration (JP/EN/CN/VI)
Supporting global talent acquisition
Domain ③
Operational efficiency
BEFORE
60% of SRE effort on legacy maintenance
AFTER
Terraform IaC + managed services cut it to 20%
40% of resources shifted to new feature development
Domain ④
Zero-downtime migration
BEFORE
Est. 12-hour downtime
AFTER
Zero seconds via parallel old/new operation + SLB switchover
Modernized without stopping millions of users
TECH STACK
Frontend
Vue 3TypeScriptAnt DesignWovn multilingual
Backend
Spring BootJavaGradle
Infra & Search
AWS LambdaOpenSearchTerraformCloudWatch
04
IMPACT
The change delivered to the business

the operator's business, into the next decade.

Higher per-employee usage
10× faster search and multilingual support lowered the barrier to use, raising contract value for client companies.
Winning global enterprise contracts
Four-language support fits the HR strategies of foreign-owned and global enterprises, expanding the contract market.
Faster new-feature development
Shifted SRE effort from operations to development, improving the speed of responding to market needs.
Securing business continuity and brand trust
Completed the modernization without halting service for millions of users, establishing trust as a service provider.
05
DEMO
Three scenarios

Experience the modernized product in a live, working demo.