MediOrder — Development Story

CLIENT

About the client

The “healthcare network operator,” driving medical digitization.

The healthcare network operator is a B2B2C business running a medical network that links clinics, pharmacies and patients. The care journey burned time across many steps — “phone booking → waiting at the hospital → paper prescription → waiting again at the pharmacy” — while clinics, still paper-based, struggled to improve operational efficiency.

Aiming to “complete everything from booking to prescription pickup on a single phone,” we built the medical ordering platform in-house. We run five integrated applications: patient-facing React Native apps (V1+V2), a clinic-facing web CMS and a NestJS backend.

Integrated apps

5 (API+2 RN+CMS+LP)

Stakeholders covered

3 (Patient / Clinic / Pharmacy)

Flow

E2E Booking → Prescription → Pickup

BUSINESS FLOW

STEP

Clinic booking

Select a doctor and time to book online

STEP

Digital intake

Answer intake on your phone before the visit

STEP

Consultation + prescription

Issue e-prescriptions (QR / API)

STEP

Pharmacy pickup

Pharmacy selection · Delivery / In-store pickup

CHALLENGE

Design challenges to solve

Four structural requirements demanded of the platform.

None of these are questions of tech choice — they are business requirements tied directly to the care experience, clinic efficiency, prescription integration and data consistency.

① Leave the patient experience as phone + paper + waiting, and half-day visits persist

Keep booking, intake and prescriptions on paper, andHalf a day per visit becomes a permanent burden.

② Rely on paper ledgers for clinic operations, and partnership growth stalls

If booking management stays phone + ledger,the more clinic partnerships, the more operational load explodes .

③ Keep prescriptions on paper, and a return trip to the pharmacy stays mandatory

Carrying paper prescriptions around meanswaiting again at the pharmacy is unavoidable.

④ Leave the RN app on an old version, and it hits a maintenance ceiling

Keep running on the old React Native (V1), andlatest-OS support and new features become difficult.

ARCHITECTURE

The architecture we built together

Turning medical ordering into an “unstoppable platform” across four domains.

We built the healthcare network operator's medical ordering platform entirely in-house, from the ground up. On a shared NestJS + TypeORM + MySQL backend, we integrated patient-facing React Native apps V1+V2, a clinic-facing web CMS, and a landing page. Three stakeholders — patients, clinics and pharmacies — connect through a single database.

Domain ①

Patient App

Challenge

Leave the patient experience as phone + paper, and half-day visits persist.

Solution

Simultaneous iOS / Android development with React Native

After the V1 release, V2 migrated to the latest RN CLI. Push notifications + deep links complete the booking flow.

Domain ②

Clinic CMS

Challenge

Rely on paper ledgers for clinic operations, and partnership growth stalls.

Solution

Centralized booking, intake and prescriptions in a TypeScript SPA

Clinic reception and doctors check booking status in real time on the same screen — prescription issuance in one click.

Domain ③

Prescription integration

Challenge

Keep prescriptions on paper, and a return trip to the pharmacy stays mandatory.

Solution

Send e-prescriptions directly to the pharmacy via QR + API

Patients pre-select a pharmacy; the pharmacy app confirms receipt instantly; choose delivery or in-store pickup.

Domain ④

Unified API

Challenge

Build a separate DB per app, and data consistency is lost.

Solution

Unified into one platform with NestJS + TypeORM + MySQL

Five apps reference the same database, with JWT auth separating permissions across three stakeholders.

TECH STACK

Mobile

React Native (V1+V2)N Push notifications

Backend

NestJS

TypeORM

JWT

Redis

Infra · CMS

MySQL 8

TypeScript CMS

Docker

PM2

IMPACT

The value the platform creates

The healthcare network operator's “care experience” accelerates.

This platform continuously delivers business outcomes — shorter visit times, clinic operational efficiency, prescription digitization and three-party integration — not just technical metrics.

① A platform that drastically cuts visit time

Booking · intake · prescription · pickup, all on a phone. The half-day care experience is dramatically shortened.

② A design that makes clinic partnerships scalable

Moving from paper ledgers to the CMS lowers the operational load when onboarding new clinics, making network expansion easier.

③ A setup that eliminates return trips to the pharmacy

Send e-prescriptions directly to the pharmacy. Delivery options can fully eliminate a return trip to the store.

④ A design that lets you focus on feature expansion

With a unified API and migration to the latest RN (V1→V2), new features can ship to all three stakeholders at once.

Care & prescription procedures —all on one phone. A platform that delivers it.

The “healthcare network operator,” driving medical digitization.

Four structural requirements demanded of the platform.

Turning medical ordering into an “unstoppable platform” across four domains.

The healthcare network operator's “care experience” accelerates.

Experience the healthcare network operator's solution through a working demo.