Retail & E-commerce / Healthcare Web
MealNest — Personalized Subscription Commerce via Questionnaire

From questionnaire to scheduled delivery and expert consultation — a personalized subscription-commerce platform built to support every individual.

MealNest Inc. — Recommends products and recipes optimized for each individual through a questionnaire, and unifies automated recurring subscription billing and online expert-consultation booking on a single e-commerce platform — delivering a subscription experience customers keep choosing.

92%
Subscription Retention Rate
Reduces churn with personalized recommendations
2.4×
Customer Lifetime Value (LTV)
Questionnaire-based recommendations
100%
Automated Renewal
Zero manual work via saved Stripe cards
Challenge
Before

On generic e-commerce sites, "can't find products that suit me", "continuing is cumbersome", and "no follow-up after purchase" compound — simultaneously blocking subscription adoption and per-customer value growth.

  • Want to recommend products suited to each individual
    Hard to choose from a one-size-fits-all catalog
  • Want to automate subscription renewal and updates
    Churn from manual renewal
  • Want to store card details securely for recurring billing
    Repeated payment entry is burdensome
  • Want to continue with expert advice after purchase
    No follow-up pathway for continuity
Solution
After

Optimal recommendations via questionnaire, automated recurring subscription billing, and online expert-consultation booking — all on one platform. Easier continuity for customers, higher booking efficiency for experts, and stable recurring revenue for operators: three experiences optimized at once.

Survey → Match → Subscribe → Auto-bill → Delivery Member Survey Answers Taste & Body Type Survey Answer Storage Scoring Optimal Match Products + Recipes Personalized Subscription Frequency Setup Contract Mgmt Auto-Billing Stripe Recurring Delivery Setup Auto-renews & re-optimizes until cancellation Online Expert Consultation — Post-Purchase Follow-up Customer & Booking Consultation Booking Engine Slots & Schedule Mgmt Expert Book expert availability online for personalized retention support
app.mealnest.example.jp/mypage
Next Delivery Best Fit Recommended
Member My Page — Next delivery & recommended products based on questionnaire results
Tech Stack PHP / Symfony MySQL Stripe Doctrine ORM Docker
10months
60person-months
Considering adoption for your company? info@amela.vn