Amela
ℹ︎For confidentiality, company names, project names, and system images have been replaced with pseudonyms and mockups.
Live commerce operator: the launch story of a new platform

"Buy while watching,"In real time

LiveCart lets operators showcase products via live streaming and viewers buy on the spot, Live commerce marketplace. It unifies real-time streaming, chat, on-the-spot purchase, and revenue sharing on a single platform.

addressing the challenges unique to live selling—"one-way EC, real-time responsiveness during live, and stability under peak concurrency"—Built in-house from scratch in 12 months—the launch story of a new platform.

Store scale
Thousands of stores+
Streaming × chat
Real time
App architecture
Viewing / selling / operating
Build period
12 months
LIVE 👁 3,240
Limited-edition knitwear
¥3,480
Purchase
01
CLIENT
About the client

A "live commerce operator" creating a new market for live selling.

The client launched a "live commerce" platform business fusing live streaming with EC. They aimed for an interactive purchasing experience where operators introduce products in real time and viewers can buy on the spot while watching the stream.

The key to success is "Immersive live × on-the-spot buying flow × stable streaming infrastructure". Video, chat, purchase, promotion, and operations had to be designed as one, connecting viewers, operators, and the operations team in real time.

Thousands of stores+
Target store scale
3 apps
Viewing, selling, operating
6 components
FE×3·API·Streaming GW·LP
BUSINESS FLOW — The live purchasing journey
STEP 01
Streaming
Operators stream live introducing products
STEP 02
Watch & interact
Viewers watch the video and ask via chat
STEP 03
Buy on the spot
Instant purchase & payment from live product cards
STEP 04
Ship & split
Operators ship; revenue is auto-shared
02
CHALLENGE
Design challenges to solve

Four design challenges balancing immersion and purchasing.

More than functional requirements, these werePurchasing experience, ease of use for operators, and streaming stability—design challenges directly tied to the platform's growth.

How to make one-way EC two-way
With live video and chatProduct appealconveying it vividly.
How to achieve real-time response during live
Answer questions and stock checks instantlyPurchase opportunityDon't miss out.
How to unify operators' operations
Streaming, orders & revenue in one screenOperational loadreduce it.
How to withstand concentrated access
Even under sale-time loadStreaming and purchasing never stopas the foundation.
03
ARCHITECTURE
Architecture built together

Immersion and purchasing, built in-house from zero as one.

Four design challenges, built as one set of real-time interlinked features (together with AMELA).

Amela
EXECUTION
12 months
Build period
8 people
Team
Area ①
Live streaming
Challenge
One-way delivery fails to convey appeal
Solution
Implemented low-latency live streaming
Showcase products vividly through video
Area ②
Real-time interaction
Challenge
Can't respond instantly to questions or stock
Solution
Scalable chat infrastructure
Stable even under massive concurrent connections
Area ③
Buy on the spot
Challenge
The path from streaming to purchase is broken
Solution
In-stream cart and checkout
Buy with one tap while watching
Area ④
Load & operations
Challenge
Unstable under sale surges
Solution
Auto-scaling infrastructure + operations dashboard
Auto scale up and down with load
Frontend
React Ant Design Gatsby
Backend
Laravel NestJS MongoDB
Streaming & infrastructure
Agora RTC Socket.IO Redis
04
IMPACT
The value the platform creates

A platform that powers "watch and buy" by design.

A purchase experience that resonates
Conveying products vividly through live video and chat.
A purchase path that misses nothing
On-the-spot buying during live maximizes purchase opportunities.
Easy for sellers to use
Centrally manages streaming, orders, and revenue, reducing operational load.
A marketplace that never stops
Auto-scaling keeps streaming and purchasing stable even during sales.
📺
STAKEHOLDER
Viewers
Typically
Still images struggle to convey appeal
With LiveCart
Watch live, ask, and buy on the spot
Business impact
Buy with confidence
🛒
STAKEHOLDER
Sellers
Typically
Streaming, orders, and sales managed separately
With LiveCart
From streaming to shipping in one screen
Business impact
Sales grow
🛡️
STAKEHOLDER
Operations
Typically
Store review and report handling lag behind
With LiveCart
Centralized review, monitoring, and payout
Business impact
Keep the marketplace healthy
05
DEMO
3 scenarios

Experience live purchasing in a working demo.

* Each scenario runs on mock data. In your browser, index.html just by opening it—no build required.