Challenge
Before
Ordering centered on phone, fax and handwriting, causing frequent mishearing and transcription errors. Credit-payment invoices were created manually at month-end, price lists tended to go stale, and order and shipping progress could not be tracked in real time.
- Want to eliminate phone and fax orderingFrequent mishearing and transcription errors
- Want to streamline credit-payment billingMonth-end invoicing is manual
- Want to share up-to-date stock and pricesStale price lists mean many inquiries
- Want to make order and shipping status visibleNo visibility into progress, swamped by inquiries
Solution
After
A Laravel-based API unifies products, ordering and billing. Stores order via web or LINE, while suppliers manage orders and shipping online. Credit-payment invoices are auto-issued as PDFs, and progress is shared in real time.
Order cart — product search + quantity adjust + credit ordering