Challenge
Before
Trusted helpers were hard to find nearby; mismatched conditions, clunky communication, and ID-verification worries piled up, hurting the experience from request to contract.
- Want a trusted helper nearbyHard to find, time-consuming
- Want the best fit by skill & areaConditions don't match
- Want smooth booking & communicationClunky coordination
- Want a verified, trustworthy helperWorried about the helper
Solution
After
Optimal matching by skill and area (station), real-time chat for scheduling, eKYC for trust, and billing — all on one platform. Optimizing for customers, helpers, and operations alike.
Helper list — filtered by skill, area, and rating, with eKYC badges
