From "discovery" to "ordering" on a single platform. Table QR reflects orders in real timereflects orders in real time, a dining experience with no waiting for staff.

TableLink Co., Ltd. — A restaurant-search web, native app, self-ordering, and store management, newly built end-to-end. Diners just scan the table QR, and orders sync instantly to the kitchen and store terminals.

surfaces built simultaneously

Search web / app / ordering / CMS

<1s

Real-time order relay to the kitchen

Persistent WebSocket connection

3 languages

Multilingual: Japanese / English / Vietnamese

Support for inbound tourists and multinational staff

Challenge

Before

"Finding a store" and "ordering & operations" were disconnected: diners waited for staff, stores struggled with mistaken verbal orders and manual ticket handling, and headquarters double-managed menu information across each channel.

Let customers order quickly with just their smartphone

Order wait avg. 8 min / lost orders at peak
Deliver orders to the kitchen in real time

Manual ticket handoff / minutes of sync delay
Let diners easily find the store they want by genre and area

Fragmented search experience / 15% drop-off
Manage store and menu information centrally

Duplicate entry per channel / 10+ hrs/month

Solution

After

Diners get self-ordering with just a smartphone QR, stores get real-time visibility of orders and tables, and headquarters gets unified management of menu and store masters — optimizing discovery, ordering, and operations together on a single platform.

order.gurumaps.example.jp/t/12

Table QR self-ordering screen — orders sync instantly to the kitchen

Tech stack React Native Next.js Django REST WebSocket MySQL/Redis

10months

84person-months

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