GuruMaps is a food-service DX platform that connects everything from “finding” a restaurant to in-store “ordering” and “checkout” on a single foundation. It unifies four surfaces — a search Web, mobile app, table-side QR self-ordering, and a store-management CMS — through a single API, expanding with the Japanese market at its core.
Self-ordering from a single smartphone, real-time order reflection, cross-genre restaurant search, and centralized store information ─ a platform that meets all four axes essential to dining at once, built entirely from scratch in 10 months of fully in-house development: the launch story of a brand-new platform.
TableLink is a food-service DX company that digitally redesigns the entire experience connecting restaurants and their guests. It treats everything as one continuous experience — from pre-visit “store search” to post-arrival “self-ordering” and “checkout,” through to the restaurant’s own “operations management.”
The business model is multi-sided, combining a consumer-facing store-search app and Web with a self-ordering platform and management CMS for member restaurants. To serve inbound-tourism demand and multinational staff, it is designed for Japanese, English, and Vietnamese from the ground up.
None of these are questions of technology choice; they are business requirements tied directly to average spend, table turnover, customer satisfaction, and operational efficiency. Building anew from scratch demanded a design that “makes them all hold at once.”
Handling peak-time orders verbally or on paper slips leads to reflection delays and order mistakes — hurting both table turnover and customer satisfaction.
Building each surface on a separate foundation fragments the pre- and post-visit experience, so repeat visits and loyalty never take hold.
Reflecting orders to the kitchen asynchronously delays serving and leads to complaints and lower table turnover.
Managing menus and store data per channel makes duplicate entry and data inconsistency the norm, becoming a barrier to multi-store rollout.
We built the entire dining experience — search, ordering, checkout, and operations — from scratch and in-house, together with TableLink. Four surfaces are linked through a single API and orders reach the kitchen in real time, aiming for an architecture where diners, staff, and operators all keep moving without bottlenecks.
React Native
Next.js
React + Vite
Redux
Tailwind
Django REST
Python
Celery
WebSocket/Channels
MySQL
Redis
Amazon S3
OneSignal
This platform continuously delivers business outcomes — a wait-free ordering experience, the fastest possible serving, and unified operations — rather than mere technical metrics.
Order at your own pace via QR, eliminating the stress of waiting and flagging down staff.
Orders reach the kitchen in real time, cutting the lag before cooking begins.
Connecting the pre- and post-visit experience on one foundation to drive revisits and repeat business.
Multilingual support and centralized management keep staffing and language constraints from holding operations back.