Building Maintenance / Facility Maintenance Web / Mobile App
FaciliFlow — Building Facility Maintenance & Work-Order Management Platform

From detection to completion, we connect the field and management on one platform.

Grand Facility Management Co., Ltd. — Move building-facility inspection and repair from paper and phone calls to smartphone & portal. Share photo-based fault reports, work orders, and progress in real time, with unified management of equipment, inspection procedures (SOPs), and inventory.

-70%
Effort of fault reporting and recording
Paper & phone → in-app photo reporting
Instant
Visualize from work order to completion
Real-time sync between field and management
Unified
Unified management of equipment, SOPs, and inventory
Standardized across properties
Challenges
Before

Building-facility maintenance relied on paper, phone, and verbal reports. Missing records and lack of visibility caused delays, duplicated work, and rework, straining both the field and management.

  • We want to report faults quickly with photos
    Frequent missing records from paper, phone, and verbal reports
  • We want to track work-order progress in real time
    No visibility, leading to duplicated work and delays
  • We want to check each equipment's inspection procedure (SOP) on-site
    Paper manuals scattered everywhere
  • We want to manage parts and tool inventory without running out
    Unknown inventory causing rework
Solution
After

Field workers get photo-based reporting and work orders on their phones, managers get a real-time progress dashboard, and headquarters gets unified management of equipment, SOPs, and inventory — optimizing maintenance for all three on a single platform.

Fault report → work order → on-site work → completion & recording, end to end Fault found Site & check Photo report Repair request Category HVAC & electrical Work order Assign & approve Set priority On-site work Check SOP Inspect & repair Done & record Save history Update assets Share progress in real time Master Data Management Platform (Admin Portal) Equipment & property Asset ledger & tags Inspection SOP Standard procedures Parts & tool stock Stock & ordering HQ centrally manages equipment ledgers, inspection procedures, and inventory
app.faciliflow.example.jp/work-order
Work Order #WO-1042 In progress Grand Tower 7F Air Conditioner AC-07 Property: Grand Tower / Equipment: HVAC Fault category HVAC Noise / leak Site photo Inspection SOP Cut power and verify safety Inspect filters and drain pans Replace parts and verify operation Submit completion report
Mobile work-order detail — resolve fault category, photos, and SOPs entirely on-site
Tech Stack React Native Next.js NestJS MySQL Ant Design
10 months
36 person-months
Considering adopting it at your company too? → info@amela.vn