Amela
MatrixHR — New Platform Launch Story
For confidentiality, company names, project names, and system images have been replaced with pseudonyms and mocks.

From employee voices to data that moves the organization.

EngageScope is a cloud for corporate HR departments that unifies engagement survey design, bulk delivery, and aggregation through to auto-generated organizational diagnostic reports on a single platform. It supports 500 companies and over 300,000 cumulative responses.

The HR challenges of 'heavy tens-of-thousands-scale survey operations, manual diagnostic-report creation every term, and no visibility into department-level status' were addressed by building in-house from zero — the story of a new platform launch.

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Client companies
500+ companies/ multi-tenant
Cumulative respondents
300K+ people/ bulk delivery
Report effort
90% reduction/ auto-generated
Response rate
92%/ 5,000 company-wide
EngageScope
2026 Q1
Engagement by department
Avg. 74.5
Sales Division81
Engineering Division76
Customer Success Division64
Manufacturing Division58
Generate diagnostic reports in one batch
92% response rate
01
CLIENT
About the client

MatrixHR, one of the country's leading HR solutions companies.

MatrixHR is an HR solutions company providing organizational development and talent management solutions for corporate HR departments. Its engagement survey and organizational diagnostics service in particular has been adopted by over 500 companies.

Surveys often reach tens of thousands of people, so a platform that runs bulk delivery across department × employee, tracks collection status, and produces organizational diagnostic reports from survey results — all without burdening HR staff — is the core of the business.

500+
Client companies
300K+
Cumulative respondents
6 axes
Diagnostic categories
Survey lifecycle
STEP 1
Survey design
Questions & diagnostic items
STEP 2
Bulk delivery
Dept × employee
STEP 3
Collection & tracking
Progress tracking
STEP 4
Aggregation & analysis
By dept / over time
STEP 5
Diagnostic report
Auto-generation
02
CHALLENGE
Design challenges to solve

Four design challenges that underpin business trust.

This is not a technical problem but a business challenge tied directly to HR workload, the speed of executive decision-making, and data protection.

Deliver and collect tens-of-thousands-scale surveys in one batch
Dept × employee at tens-of-thousands scale: deliveries need omission-free tracking.
Don't want to build organizational diagnostic reports by hand
Per company, the burden of a dozens-of-pages PDF created every term falls on HR.
Want to visualize organizational health by department and over time
Deep, complex department hierarchies and period-over-period comparisons must be visible to leadership at a glance.
Want to handle sensitive HR data securely
Personal and sensitive information isolated per tenant and protected — a data platform is the prerequisite.
03
ARCHITECTURE
The architecture we built together

Built in-house from zero — from surveys to diagnostic reports.

MatrixHR implemented four design challenges as a single platform together with AMELA.

Amela
EXECUTION
14
months
84
person-months
Area ①
Delivery engine
Challenge
Managing tens-of-thousands-scale delivery and reminders by hand
Solution
Bulk department delivery + auto-reminders
Achieved a 92% collection rate
Area ②
Automated report generation
Challenge
Diagnostic reports created manually every term
Solution
Auto-generate individual, department, and organization PDFs
Cut report-creation effort by 90%
Area ③
Visualization dashboard
Challenge
No visibility into status by department or over time
Solution
Visualize scores by department hierarchy × period
Instantly identify departments needing follow-up
Area ④
Data security
Challenge
Protecting sensitive HR data is a prerequisite
Solution
Tenant isolation + defense-in-depth
Data isolation per company
Backend
Laravel PHP MySQL Redis
Infra & Output
AWS WAF Terraform PDFwkhtmltopdf XLExcel export
04
IMPACT
The value the platform creates

A platform that lets HR shift focus from 'tallying' to 'dialogue'.

Freedom from report-creation burden
By automating manual diagnostic report creation, HR can focus on acting on the organization.
Leadership can grasp organizational health instantly
Department-level and year-over-year scores speed up decisions on departments that need follow-up.
A delivery experience that drives high response rates
A simple response experience for employees, and omission-free collection tracking for HR.
A data platform you can trust
Tenant isolation and defense-in-depth keep sensitive HR data safe to handle.
STAKEHOLDER
Employees
Respondents
Typically
Drop-off from long, complex questionnaires
At MatrixHR
Complete responses in minutes, even on mobile
Business impact
Achieved a 92% response rate
STAKEHOLDER
HR staff
Operators
Typically
Reports created manually every term
At MatrixHR
One-click bulk auto-generation
Business impact
90% less report-creation effort
STAKEHOLDER
Leadership
The decision-makers
Typically
Grasping organizational issues falls behind
At MatrixHR
Instantly visualize department-level scores
Business impact
Scores improved for 8 consecutive terms
DEMO · 3 SCENARIOS

Experience EngageScope through a live, working demo.

FLAGSHIP
Engagement dashboard

Visualize department-level scores and generate diagnostic reports in one batch.

Launch demo
Survey delivery & progress tracking

Track and remind collection for ES surveys, pulses, and organizational diagnostics.

Launch demo
Organizational diagnostic report

Auto-generate individual, department, and organization reports and export to PDF.

Launch demo