AMELA
Multi-tenant SaaS Launch Story

ℹ︎For confidentiality, company names, project names, and system images have been replaced with pseudonyms and mockups.

Company and client files,Securely centralized.

DocBridge is a multi-tenant file management platform for securely sharing and managing documents and files between companies and their vendors (clients). It unifies hierarchical folders, tags, role permissions, and audit logs into a single foundation.

The story of launching a brand-new platform, built in-house from scratch, to solve the challenges of scattered files, cumbersome permission management, insecure sharing, and invisible usage.

Centralized management
Folders & tags
Permissions
Role control
Audit
Action log
DocBridge+ Upload
PDFService_Contract_2026.pdfContract
XLSQuote_ClientA.xlsxQuote
MP4Product_Intro_Video.mp4Delivery
Tanaka downloaded a contract — 2 min ago
01
CLIENT
About the client

A business that exchanges documents with many clients.

A business exchanging files daily with many clients — contracts, quotes, deliverables and more. Files were scattered across email and individual storage, making it impossible to track who handled what and when.

A centralized platform with per-client permission management, secure sharing, and auditability was needed.

Many
Clients
3 roles
Admin / Manager / Employee
Multi
Tenant
BUSINESS FLOW
STEP 1
Register a file
Classify with folders and tags
STEP 2
Share by permission
Secure by role and by client
STEP 3
Log actions
Automatically recorded in the audit log
STEP 4
Visualize usage
Per-client rankings & statistics
02
CHALLENGE
Design challenges to solve

Four design challenges behind secure document management.

We want to centralize files

Across email and separate storage, files were scattered.

We want fine-grained permission control

By role and client, permission management was cumbersome.

We want to share securely

In external sharing, there were security concerns.

We want to understand usage

Who used whatcouldn't be tracked.

03
ARCHITECTURE
The architecture we built together

Building a secure document management platform in-house from scratch.

A business handling documents between companies and clients built its file management platform in-house from scratch together with Amela. Hierarchical folders, tags, role permissions, audit logs, and statistics were unified into a single foundation.

AMELA
EXECUTION
Multi
Tenant
0→1
Built from scratch
Area ①
File Management
Challenges
Files are scattered and hard to find
Solution
Centralized with hierarchical folders + tags
Media types detected too
Area ②
Permissions & tenants
Challenges
Managing by role and client is cumbersome
Solution
Role permissions + multi-tenancy
Separated by company and client
Area ③
Security
Challenges
Actions can't be tracked or controlled
Solution
Log every action in the audit log
Secure with OAuth authentication
Area ④
Visualization
Challenges
Usage is invisible
Solution
Per-client rankings & statistics
Visualize adoption
Frontend
Vue.jsElement UIBootstrap
Backend
LaravelPHPMySQL
Infra
AWS S3PPassport (OAuth)
04
IMPACT
The value the platform creates

From scattered files to controlled, centralized management.

Cut time spent searching for files

Organize with folders and tags to reach the files you need instantly.

Secure external sharing

With role permissions and multi-tenancy, share only with the people you choose.

Ensured auditability

Every action is logged and traceable at any time.

Adoption visibility

Understand usage with per-client rankings and statistics.

STAKEHOLDER
Employee
Users
Typically
Finding files takes too long
With DocBridge
Reach instantly with tags and search
Business impact
Improved operational efficiency
STAKEHOLDER
Clients
Partner
Typically
Email exchanges are cumbersome
With DocBridge
Share securely via dedicated tenants
Business impact
Smoother client collaboration
STAKEHOLDER
Admin
IT & admin dept.
Typically
Actions can't be tracked or controlled
With DocBridge
Fully traceable with audit logs
Business impact
Stronger governance
DEMO

Experience DocBridge with a live, working demo.

FLAGSHIP
File Management

Manage files with hierarchical folders and tags. Review operation history via audit logs.

Launch demo →
Clients & Stats

Visualize file counts and usage per client with rankings and statistical charts.

Launch demo →
Users & Permissions

Assign user roles (Admin / Manager / Employee). Multi-tenant support.

Launch demo →