Challenges
Before
In dining matching, ensuring peace of mind and safety, fragmented communication and scheduling, opaque pricing, and maintaining user quality were the key design challenges.
- Uncertain partner trustworthinessPeace of mind and safety required
- Listings, scheduling and contact fragmentedSwitching between multiple tools
- Opaque fees and paymentsA source of disputes
- Hard to retain quality usersRisk of quality decline
Solution
After
Unifies profiles, search, listing reservations, real-time chat, in-app payment and age verification/reporting onto one foundation. Safely matches Guests and Casts.
Search screen — filter age-verified members by area and apply for dining from a profile