Food & Beverage / Food DeliveryiOS / Android
DineDash — User × Restaurant × Courier 3-Sided Matching Food-Delivery Platform

Ordering, cooking, and delivery —Synced on one foundation. A zero-wait 3-sided matching platform.

Food-Delivery Operator — Three mobile apps for user, restaurant, and courier plus a shared API on one foundation. Integrates prep ETA, real-time location, and auto-settlement to minimize wait time and operating workload across all three.

3 apps
Unified operation
User / Restaurant / Courier
Thousands of restaurants+
Partner network
Centralized in CMS
Real-time
Delivery location tracking
Fewer inquiries
Challenge
Before

Phone orders and one-by-one courier dispatch fragmented each player's flow, piling up wait time, operating workload, and customer anxiety.

  • Phone orders sever restaurant–courier coordination
    Order errors · relay loss
  • Prep time invisible, couriers wait
    Courier opportunity loss
  • Customers can't see delivery status
    More inquiries / CS cost
  • Courier earnings & settlement are manual
    Hundreds of accounting hours/month
Solution
After

A shared API across three apps lets every player see the same data. Restaurant prep ETA → automatic courier matching, real-time location tracking, and auto-settlement optimize the experience for all three at once.

Order → Match → Deliver: 3-sided sync pipeline UserOrder Order CourierAccept & deliver Delivery DineDash APIShared by 3 apps Restaurant appOrder / Prep ETA MatchingRestaurant ETA → Courier Location trackingReal-time sharing Auto-settlementCourier & restaurant Stack: NestJS API + PostgreSQL + Socket.io + Redis + FCM
dinedash.example.jp / track
DineDash Delivering · ETA 12 min R ⚡ U Order #4523 Shibuya branch / Courier: Tanaka Cooking done ✓ → Delivering → ETA 18:42 Tracking Chat Order history
User view — restaurant and courier location and ETA visualized in real time for a reassuring delivery experience
TECH React Native NestJS PostgreSQL Socket.io Redis / FCM
14 months
9 -person team
5 Product integration
Considering adopting this for your company? → info@amela.vn