DentaBook is a booking and patient-management cloud for dental clinics. Patients book themselves around the clock from a phone and check in by QR, while reception manages everything on one calendar — a nationwide multi-tenant platform with 500+ clinics onboard.
Reception buried in phone calls, no-shows, and a separate ledger per clinic — this is the story of launching a new booking platform, built in-house from scratch in eight months, to solve exactly that.
Sakura Dental Group is a community-rooted network of around 500 dental clinics nationwide. It serves many patients in each area, and the volume of visits and bookings is enormous.
Each clinic runs independently while head office manages bookings, staff and documents across all of them; the goal was to unify the separate booking ledgers on one cloud platform.
None of these were questions of technology choice; they were business requirements tied directly to reception workload, revenue, patient experience and multi-clinic operation. Building from scratch demanded a design that satisfies all of them at once.
A multi-tenant booking cloud designed and built from scratch to optimise the experience of patients, reception and head office at once — built area by area with Sakura Dental Group, following how the clinics actually work.
React
Tailwind CSS
React Query
Redux Toolkit
Laravel
PHP
Firebase (FCM Push)
LINE Messaging
AWS ECS
Amazon S3
Nginx
MySQL
This foundation produces continuing value for reception, patients and head office alike — not technical metrics.