DeliCo Japan Co., Ltd. — Build Story

ℹ︎For confidentiality, company names, project names, and system screenshots are replaced with pseudonyms and mock data.

Both orders and delivery, united in real time.

DashEats is an on-demand food delivery platform that connects users, stores, and couriers on a single platform.

From ordering to delivery tracking and fee settlement, built in-house from scratch in 12 months, with the courier's live location tracked on the map in real time.

View the build story Try the demo

3-party link

User/Store/Courier

Tracking

Real-time map

Auto-settlement

Sales & fees

DashEats

Delivery tracking

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On the way12 min left

CLIENT

About the client

Connecting local food — DeliCo Japan.

They run an on-demand service that connects local restaurants and users through delivery. The platform powering orders, delivery, and settlement is the core of the business.

They needed a platform that links users, merchants, and couriers in real time — visualizing delivery status and automating fee settlement.

BUSINESS FLOW

STEP 1

Order

Users pick a store and products

STEP 2

Accept & cook

Instant store acceptance

STEP 3

Delivery

Couriers share live location

STEP 4

Settlement

Auto-settle sales and fees

CHALLENGE

Design challenges to solve

Four design challenges in connecting three parties.

Make delivery visible, and users' anxiety fades

The courier's live location was opaque, sparking many support inquiries.

Let stores accept orders instantly, and missed orders drop

Phone and fax workflows led to missed orders.

Auto-assign couriers, and efficiency rises

Manual matching meant inefficiency.

Automate settlement, and the operations workload shrinks

Fee calculation was manual.

ARCHITECTURE

An architecture built together

Four areas built in-house from scratch.

The mobile apps for users, stores, and couriers, plus the operations console, all connect to a single API platform. Geolocation and Socket link ordering and delivery in real time (built together with Amela).

EXECUTION

12 months

Duration

130 person-months

Total effort

Area ①

Order & cart

Challenge

Fragmented order flow

Solution

Complete ordering through payment in the app

Area ②

Real-time tracking

Challenge

Delivery status invisible

Solution

ETA via live-location map

Area ③

Courier matching

Challenge

Inefficient manual assignment

Solution

Auto-dispatch to nearby couriers

Area ④

Sales & fees

Challenge

Fee calculation was manual

Solution

Auto-settle sales and fees per store

Mobile

React Native

Redux

Backend

Laravel

MySQL

Socket.IO

Infra

Google MapsAAgora

IMPACT

Value the platform creates

Three parties connect, and delivery starts flowing.

Peace of mind through delivery transparency

Real-time tracking cuts support inquiries.

Zero missed orders for stores

Instant order acceptance via app, so kitchens focus on cooking.

Higher delivery efficiency

Auto-dispatch to nearby couriers optimizes operations.

Lighter operations workload

Auto-settling sales and fees cuts workload.

Both orders and delivery, united in real time.

Connecting local food — DeliCo Japan.

Four design challenges in connecting three parties.

Four areas built in-house from scratch.

Three parties connect, and delivery starts flowing.

Experience all three roles in a live demo.