From handling inquiries to closing orders,Automate with an AI chatbot.

ConvoMate Operating Company — An AI sales chatbot platform that places an AI bot in messaging-app groups for 24/7 automated replies powered by the company's own product knowledge (RAG) + generative AI, auto-generating orders from inquiries and syncing them to the ERP.

24Hours

AI Auto-Reply

Prevent lost opportunities

RAG

Knowledge-based answers

Accuracy backed by in-house knowledge

ERP

Order Integration

Eliminate duplicate entry

Challenges

Before

Chat inquiries arrive around the clock, but staff cannot keep up. Product information and quotes are delivered slowly, while order and inventory management require duplicate entry into the ERP, driving up operating load.

Handle chat inquiries 24/7
Staff cannot keep up
Get product info and quotes instantly
Slow replies cause drop-off
Manage inquiries, orders, and inventory in one place
Duplicate entry with ERP
Ensure AI answer accuracy with in-house knowledge
Generic AI is inaccurate

Solution

After

A NestJS backend powers a RAG chatbot driven by generative AI (Gemini/Vertex). It serves customers inside messaging groups and answers from the company's own product knowledge. Inquiries automatically generate orders that sync to the ERP. A React CMS manages bots, groups, products, customers, and reports.

convomate.example.jp

AI chat & quote screen

Tech Stack NestJS Vertex AI · Gemini Prisma React Redis

6months

24person-months

Considering it for your company? → info@amela.vn