ConvoMate is an AI sales chatbot platform that places an AI bot in messaging-app groups and automates customer support with in-house product knowledge and generative AI.
"24/7 coverage · accurate answers · order automation · unified operations" ─ the launch story of a new platform, built in-house from scratch in 6 months to satisfy all 4 axes AI sales requires at once.
The ConvoMate operator focuses on the touchpoint where companies connect with customers on messaging apps. It provides a service that deploys an AI bot to automate everything from product inquiries to orders.
At its core, ConvoMate answers accurately 24/7 with generative AI grounded in in-house product knowledge (RAG), syncing inquiries-to-orders into the ERP — raising sales productivity and customer experience at the same time.
None of these were technology-selection issues, but business requirements tied directly to response speed, answer quality, order efficiency, and operational load. Building anew from scratch required a design that "satisfies them all at once."
Auto-response · answer accuracy · order integration · operations management ─ we built all 4 domains an AI sales chatbot needs, in-house from scratch. Together with the ConvoMate operator, we delivered a platform that balances response speed and answer quality.
EXECUTION
React
Vite
Radix UI
NestJS
Vertex AI / Gemini
Prisma
Redis
Socket.io
This platform continuously delivers business outcomes — response speed, answer quality, order conversion, operational efficiency — rather than mere technical metrics.