Medical & Healthcare iOS / Android
ClinicPass — multi-location booking & digital patient-card app for clinic groups

The whole family’s primary care, in a single app.Booking · patient card · questionnaire — all in one place.

Medical Care Group — a newly built multi-location healthcare app that brings cross-clinic booking for 50+ clinics into one app, unifying digital patient cards, pre-visit questionnaires and a family mode.

50+
Clinic locations deployed
Cross-group booking supported
5 min
to complete a booking
From phone calls to in-app booking
Family
Multiple patients per account
Manage parent-child and spouses together
Challenges
Before

Because operations relied on paper patient cards, phone bookings and handwritten questionnaires, patient wait times and reception workload kept growing.

  • Concentrated phone bookings overwhelm reception
    Hundreds of morning booking calls per location
  • Carry a paper card every time / easily lost
    Reissue cost / separate numbering per location
  • Questionnaires filled in by hand
    Congestion on arrival / no advance review by doctors
  • Managing bookings for the whole family is cumbersome
    Multiple accounts / switching hassle
Solution
After

Booking, patient cards, questionnaires, family management and notifications unified in one mobile app. Patients get shorter waits and a paper-free experience; clinics get automated reception and doctors prepared in advance.

Family patients → app integration → multi-location clinics Patients & family Parent-child & spouses Booking / reception Clinic 50 locations Notify / integrate ClinicPass iOS / Android Multi-site booking Slot search Digital patient card No paper / centralized Pre-visit form Answer before the visit Family mode Multiple per account Platform integration: Firebase FCM Push + EAS Build 4 environments + multi-location booking API
clinicpass.example.jp
ClinicPass Family: Yamada (Father) ▼ Choose a clinic Sb Shibuya Station Clinic Internal Med. / Pediatrics / Dermatology 8 open slots (today) Sj Shinjuku Center Internal Med. / ENT Full today / 5 tomorrow Yk Yokohama Minato Clinic Pediatrics / Allergy 12 open slots (today) Booking Patient card Family
Booking screen — search open slots across all group clinics; with family mode, book for children at the same time
TECH React Native Expo Redux Toolkit React Query Firebase FCM
10months
6person team
2OS support
Considering it for your organization too? → info@amela.vn