Amela
SalesBridge Inc. — New Platform Launch Story
ℹ︎For confidentiality, company names, project names, and system images have been replaced with pseudonyms and mocks.

Web meetings for deals—Built in-house from scratch.

ClientMeet is a customer-engagement platform integrating high-quality, browser-based web meetings with CRM. No app required—a deal starts from a single URL.

“App-free joining, calendar integration, recording/records, and own branding” — the launch story of a new platform: a web-meeting foundation that satisfies the four axes essential to customer engagement at once, built in-house from scratch in 12 months.

Join
AppNot required
Browser-based (WebRTC)
Calendar sync
1Click to join
Calendar integration
Record
AutomaticRecording
Auto-save deals
Brand
OwnColor
Dynamic branding
meet.clientmeet.example.jp/room
+3
Leave
01
CLIENT
About the customer

“SalesBridge Inc.,” one of the nation’s leading drivers of customer-engagement transformation.

SalesBridge Inc. is a provider of SaaS for sales and customer success. It aimed to make online customer touchpoints—deals, interviews, and support—a higher-quality, more consistent experience.

Generic web-meeting tools had limits in brand consistency, CRM integration, and record automation. They chose to build—in-house, from scratch—a web-meeting foundation optimized for their own customer touchpoints.

Join
AppNot required
Support
PC / mobile
Integration
CRM
Business Flow — Schedule → Join → Deal → Record
1
STEP
Create a schedule
Set up meetings via calendar integration
2
STEP
One-click join
No app—enter via browser
3
STEP
Deals · screen sharing
Recording · virtual background · chat
4
STEP
Record to CRM
Recordings and minutes to customer records
02
CHALLENGE
Design challenges to solve

Four structural requirements that shape the deal experience.

None of these are a matter of technology choice; they are business requirements tied directly to deal close rates, customer experience, and sales productivity. A ground-up new build required a design that could “satisfy them all at once.”

High barrier to joining
Requiring customers to install an app,Drop-off before deals tends to happen.
Schedule and meeting are disconnected
If URL sharing and scheduling are manual,Coordination cost and mistakes piles up.
No records are left
Without systematizing recordings and minutes,Deal content siloed to individuals and isn’t shared.
Brand becomes diluted
Staying with generic tools,Reassurance of your own brand cannot be expressed at customer touchpoints.
03
ARCHITECTURE
The architecture we built together

Turning customer engagement into an “unstoppable meeting foundation” across four domains.

Ease of joining, calendar integration, automated records, and branding — together with SalesBridge Inc. we built the four domains essential to customer engagement entirely in-house, from scratch. WebRTC delivers high-quality meetings in the browser alone.

AmelaEXECUTION
12months
Duration
40person-months
Total effort
Domain ①
Ease of joining
Challenge
Customers need to join meetings without an app.
Solution
Browser-based with WebRTC
Works on PC and mobile.
Domain ②
Calendar sync
Challenge
Schedules need to flow into meetings effortlessly.
Solution
One-click join via calendar integration
Scheduling is automated, too.
Domain ③
Record automation
Challenge
Deal content needs to be recorded and shared.
Solution
Auto-save recordings and sync to CRM
Jump straight to key points via chapters.
Domain ④
Branding
Challenge
A branded meeting experience is needed.
Solution
Dynamic branding
Virtual backgrounds and screen sharing are standard.
CORE
WebRTC React TensorFlow.js
INTEGRATION
MSMicrosoft Graph CCalendar integration RRecording storage
MOBILE
React Native BBranding settings
04
IMPACT
The value the platform creates

SalesBridge Inc.’s “high-quality deals,” accelerated.

This foundation continuously generates business outcomes—close rates, customer experience, sales productivity—rather than technical metrics.

A foundation where deals start instantly
No app, one click—start meetings without keeping customers waiting.
Records become assets
Recordings and minutes are saved automatically, shared and used across the team.
Designed to work as one with CRM
Link pre- and post-meeting to customer records to maximize sales activity.
Deliver a branded experience
Branded meetings provide customers with reassurance and consistency.
🧑‍💼
STAKEHOLDER
Sales rep
Typically
Manual coordination and record-keeping tend to eat up time.
At SalesBridge,
From schedule to joining and records—connected automatically.
Improved sales productivity
Focus on the deal
🤝
STAKEHOLDER
Customer (guest)
Typically
App installs and connection issues tend to cause friction.
At SalesBridge,
Just open a link to join the deal.
Smooth customer experience
Reduced drop-off
🎧
STAKEHOLDER
Customer success
Typically
Handover of meeting content tends to depend on individuals.
At SalesBridge,
Grasp the context instantly from recordings and minutes.
Smoother handovers
Consistent service quality
📊
STAKEHOLDER
Management
Typically
The deal process tends to become a black box.
At SalesBridge,
Visualize deals with meeting data.
Improved close rate
Data-driven improvement
05
DEMO
Three scenarios

Experience ClientMeet through a live, working demo.