Challenge
Before
Communication was scattered across email and disparate tools, and exchanges spanning organizations and apps were cumbersome. A platform that could handle conversations and files in real time while meeting security requirements was needed.
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Want conversations in one placeEmail-centric and fragmented
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Want to communicate across organizations and appsSplit contact points, cumbersome
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Want secure authenticationEnterprise SSO requirements
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Want file sharing handled within conversationsScattered across separate tools
Solution
After
Log in securely with Azure AD authentication, pick an organization and app, and chat in real time. Persistent WebSocket connections deliver messages instantly, consolidating file sharing, preview, read receipts, and notifications into one platform that centralizes internal and external communication.
Chat screen — conversations, files, and read receipts in real time