
ChatBridge is a real-time business chat that spans organizations and apps and is secure with Azure AD authentication. It consolidates file sharing, read receipts, and notifications into a single platform.
"Real-time, secure authentication, cross-organization, file sharing" — the story of launching a new platform, built in-house from scratch in 9 months to satisfy all four axes essential to business communication at once.
Connectworks is a business that interacts daily with multiple organizations, customers, and partners. A communication foundation balancing speed and security was the lifeline of its operations.
Communication was scattered across email and multiple tools, making cross-organization exchanges and file sharing cumbersome. We chose to build, in-house from scratch, a business chat that centralizes everything while meeting enterprise security requirements.
None of these were merely technology-choice issues, but business requirements tied directly to speed, security, and productivity. A new build from scratch required a design that "satisfies them all at once."
Real-time, authentication, cross-organization, and file sharing — together with Connectworks we built the four domains essential to business communication in-house from scratch. Persistent WebSocket connections and Azure AD authentication deliver secure, instant conversations.
EXECUTIONThis platform continuously produces business outcomes — speed, security, and productivity — rather than mere technical metrics.