Hospitality Service Web (booking & admin)
CastPilot — Booking, Staff Assignment & Sales Management Platform

From bookings to staff assignment and sales aggregation, on one screen.Keep hospitality service operations running without interruption

Hospitality Works Co., Ltd. — A hospitality service operations platform unifying bookings, courses, and options, staff attendance schedules, room management, and daily sales.

Unified booking
Consolidate intake to assignment
Phone & direct bookings unified
Optimal assignment
Visualize attendance × bookings
Staff & room coordination
Auto sales
Auto-aggregated daily
By course and option
Challenge
Before

Bookings centered on phone calls and paper ledgers, staff attendance and room availability were hard to grasp, and managing courses, options, and coupons as well as aggregating sales all relied on manual work.

  • Want to manage bookings in one place
    Cluttered phone & paper ledgers
  • Want to track staff attendance and availability
    Assignment status invisible
  • Want to organize courses, options, and coupons
    Complex pricing structure
  • Want to aggregate sales accurately
    Manual and time-consuming
Solution
After

From booking intake to staff and room assignment, course/option/coupon application, on-site service, and daily sales aggregation — all consolidated into one platform. By reconciling attendance schedules with bookings, we built a management platform that keeps front-line operations running without interruption.

Operations pipeline: booking → assignment → service → sales aggregation Booking intakePhone & directMembers AssignStaff ×Room CourseOptionsCoupon Visit serviceIntake & checkout Sales totalDaily Use sales and booking data to improve operations Operations management layer (flexible master setup) Staff mgmtAttendance & attributes Pricing masterCourse & OP Room mgmtAvailability Members & pointsCustomer mgmt Grasp bookings, attendance, and rooms across the timetable
admin.castpilot.example.jp/timetable
+ Booking 18:0019:0020:0021:0022:00 ¥248,000 Today’s sales Daily sales trend
Timetable — manage bookings, staff, and rooms across one view, with instant sales aggregation
Tech Stack Laravel Vue.js MySQL jQuery SASS
12 months
40person-months
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