Challenge
Before
Paper-catalog and FAX/phone-centric ordering, history scattered across offices, the burden of updating product information, and corporation/office permission management — welfare-equipment ordering remained analog and burdensome.
- Want to order from a paper catalogFAX and phone are a hassle
- Want to see history per officeOrders are fragmented
- Want to keep product info up to dateUpdates are hard
- Want to manage corporations and officesPermissions are fragmented
Solution
After
Welfare equipment is offered through an online catalog of over 1,000 items, and offices order directly from the cart. Operators centrally manage products, orders, corporations and offices on a single admin screen. With per-corporation/office permissions and order history, ordering that once centered on paper and FAX is now digital.
Welfare equipment store — category catalog, cart, per-office ordering