CareMeal — Meal Management Platform for Nursing Facilities
Nursing-facility meal management — from paper and fax, toa unified digital platform.
Minato Welfare Services Co., Ltd. — Across 500+ nursing and welfare facilities nationwide, unifying everything from per-resident meal reservations to vendor ordering, consumption records, and billing on a single platform. Digitalizing the cumbersome meal management once reliant on phone, fax and Excel.
500+
Facilities onboarded
Unify meals across nursing and welfare facilities
300k meals
Process monthly meal data accurately
Integrated from reservation → ordering → billing
-70%
Cut effort in ordering and billing work
Automate fax and manual tallying
Challenges
Before
Daily-changing meals for each resident were managed by phone, fax and Excel. Transcription errors in eaten/skipped data, last-minute order tallying against the cutoff, and hand-calculated month-end billing burdened both the facility and the catering vendor.
Manage per-resident meal reservations accurately
Eaten/skipped transcribed by hand — errors occur
Confirm orders to the catering vendor within the cutoff
Daily tallying done by hand, racing against time
Handle menu changes for health and allergies flexibly
Changes and cancellations occur daily
Issue per-facility billing automatically and accurately
Month-end meal tallying and billing done by hand
Solution
After
From reservation to billing on one platform. A calendar of per-resident meals for facilities, aggregated orders and menus for catering vendors, and automatic statistics and billing for HQ — a unified platform that optimizes all three parties' meal operations at once.
app.caremeal.example.jp/orders
Staff meal-reservation screen — manage each resident's eaten/skipped meals on a calendar
Tech stackReactNestJSMySQLAWSSAML SSO
8 months
42 person-months
Considering adopting it at your organization? →info@amela.vn
