BeautyOps — Integrated Operations Platform for Salon Chains
For multi-store salons, run booking × service × records on one unified platform. AI counseling sets you apart before the first visit.
BeautyChain Japan Inc. — For HQ overseeing 200+ hair salons nationwide, we built a next-gen SaaS that digitizes SalonBoard booking, LINE service, counseling and staff management end-to-end.
200+
Built for multi-tenant operations
6-tier control from HQ → store → staff
6 tiers
Permission granularity tuned to workflows
From Premium to Branch Operator
seconds
Automated AI counseling analysis
Gemini summarizes interviews & suggests
Challenge
Before
In multi-store chains, "booking on a reservation site," "service over LINE," "records on paper" and "permissions in Excel" ran in disconnected silos; HQ had no visibility into store status and frontline staff were exhausted by manual re-entry.
We don't want to re-key booking data store by store
3 hrs/day of re-keying across 5+ stores
LINE, SMS and email are scattered, hiding customer touchpoints
3 disconnected channels per customer
We want to manage counseling and consent forms digitally, not on paper
50/day × 200 stores = 10,000 sheets/day
We want hierarchical permission control from HQ down to stores and staff
6 tiers × 200 stores = 1,200 roles
Solution
After
Booking, service, records and permissions unified on one platform. Customers enter counseling themselves via LIFF → AI summarizes → staff are briefed before arrival. HQ gains real-time visibility across every store, stores focus on operations, and customers enjoy a personalized experience from before they arrive.
cms.beautyops.example.jp/dashboard
HQ CMS dashboard — real-time visibility into bookings, service and records across every store
Tech stackReact + TanStackNestJS + PrismaPostgreSQL/RedisLINE Messaging APIGemini AI