Ordering custom acrylic merch was fragmented: "cut out in an image app → order on PC → results unknown until delivery." Meeting the small-lot demand of fan merch / oshi and commemorative goods required a one-stop experience completed entirely on LINE.
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Want to complete ordering without leaving LINEWeb redirect: bounce rate over 60%
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Want photo background cut-out automated, not done by handApp-switching: 5+ steps
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Want to check the finished look in 3D before ordering"Unknown until delivery" drove cancellations & returns
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Want to make fan merch / oshi goods in small lots, no-codeExisting service centered on corporate lots
A LIFF-native design that maximizes LINE's channel strengths. End users order in a few taps, operators centrally manage catalog and orders via CMS, and production partners automatically receive cut-out SVGs that feed straight into laser-cutting — optimizing all three parties' experiences on one platform at once.